Retail Sales Specialist - Computing

Best Buy • Albuquerque, NM

5d

About The Position

As a Retail Sales Specialist in the computers department, you engage with customers to understand their needs, preferences, and budget, then provide expert advice and recommendations. You maintain expertise on products in the department, including their specifications, features, and benefits. You are responsible for achieving revenue, margin, solutions, and operational targets while working with other sales floor employees to demonstrate, promote, and sell products and services.

The role includes helping customers meet team and individual sales goals, keeping current on technology trends and product releases through ongoing learning, and handling inquiries, complaints, and returns professionally. You also prioritize daily responsibilities, maintain department merchandising and readiness, and coach other sales floor employees on succeeding in the category. The position requires a flexible schedule that may include weekends, nights, and holidays.

Requirements

• Ability to work and thrive in a fast-paced, team-oriented environment.
• Ability to work a flexible schedule matching availability, including weekends, nights, and holidays.

Responsibilities

• Help customers in the computers department and achieve team and individual sales goals.
• Stay informed about technology trends and product releases through continuous learning and development.
• Handle customer inquiries, complaints, and returns professionally to ensure a positive shopping experience.
• Use effective time management strategies to prioritize daily tasks and responsibilities.
• Maintain department merchandising and readiness to serve customers.
• Coach other sales floor employees on how to be successful in the category.
• Achieve revenue, margin, solutions, and operational targets.
• Work with other sales floor employees to demonstrate, promote, and sell products and services.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility and applicable conditions.
• Paid time off for eligible full-time and part-time employees, based on work location, employment status, compensation status, and service.
• Certain roles may be eligible for incentive pay.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed