Retail Sales Specialist - Computing

Best Buy•Tempe, AZ
•Onsite

About The Position

As a Retail Sales Specialist in the computers department, you engage with customers to understand their needs, preferences, and budget, and provide expert advice and recommendations. The company provides resources to help you maintain expertise on department products, including their specifications, features, and benefits. You are responsible for delivering profitability by achieving revenue, margin, solutions, and operational targets. You also work closely with other sales floor employees to demonstrate, promote, and sell products and services. The role includes helping customers and achieving sales goals, staying informed about technology trends and product releases through continuous learning, professionally handling customer inquiries, complaints, and returns, prioritizing daily tasks, maintaining department merchandising and readiness, and coaching other sales floor employees on how to succeed in the category. It requires working and thriving in a fast-paced, team-oriented environment and working a flexible schedule that matches your availability, including weekends, nights, and holidays. Best Buy describes benefits and support that include competitive pay, an employee discount, financial savings and retirement resources, support for physical and mental well-being, leave of absence options, paid time off for eligible employees, and incentive pay for certain eligible roles. Eligibility and availability depend on factors described in the posting.

Requirements

  • Work and thrive in a fast-paced, team-oriented environment.
  • Work a flexible schedule that matches your availability, including weekends, nights, and holidays.

Responsibilities

  • Help customers in the computers department and achieve team and individual sales goals.
  • Stay informed about technology trends and product releases through continuous learning and development.
  • Handle customer inquiries, complaints, and returns professionally to ensure a positive shopping experience.
  • Use effective time management strategies to prioritize daily tasks and responsibilities.
  • Maintain department merchandising and readiness to serve customers.
  • Coach other sales floor employees on how to be successful in the category.
  • Achieve revenue, margin, solutions, and operational targets.
  • Work with other sales floor employees to demonstrate, promote, and sell products and services.

Benefits

  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for physical and mental well-being
  • Leaves of absence, subject to eligibility and applicable circumstances
  • Intermittent or reduced-schedule leave for certain medical or family care leaves
  • Paid time off for eligible full-time and part-time employees, subject to applicable factors
  • Incentive pay for certain eligible roles
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