Retail Sales Specialist - Appliances

Best Buy • Jacksonville, NC

4d • $16 - $23 • Onsite

About The Position

As a Retail Sales Specialist in the appliances department, you’ll engage with customers to understand their needs, provide excellent service, perform product demonstrations, and make helpful recommendations. The company provides training to develop expertise in kitchen and laundry appliances, including their specifications, features, and benefits.

The role supports customer experience, transactions, profitable growth, and sales goals. It also involves staying current on products and technology, handling customer inquiries, complaints, and returns, managing priorities and time effectively, maintaining department merchandising and readiness, and training other sales floor personnel.

Requirements

• At least 1 year of experience building complex solutions in sales, customer service, or related fields.

Nice To Haves

• At least 1 year of experience selling premium products, luxury brands, and/or in custom design environments.
• At least 1 year of experience in customer relationship management (CRM).

Responsibilities

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth, and achieve sales goals.
• Stay informed about the latest technology trends and products through continuous learning and professional development.
• Handle customer inquiries, complaints, and returns professionally to ensure a positive shopping experience.
• Prioritize activities based on urgency and importance, set realistic deadlines, and use tools and techniques to manage time effectively.
• Maintain department merchandising and readiness to serve customers.
• Train other sales floor personnel on how to be successful in the department.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility and applicable conditions.
• Paid time off for eligible full-time and part-time employees, subject to applicable conditions.
• Certain roles may be eligible for incentive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed