Retail Sales Specialist
About The Position
As a Retail Sales Specialist at Spectrum, you will promote and sell the company’s products and services to new and existing customers. You will represent Spectrum in the store, enhance the customer experience, and support a culture of exceptional customer care. The role offers a base pay of $18 per hour, with the potential to earn $22.50 per hour through commission and incentives, as well as free and discounted internet, TV, and mobile services. The position involves working a flexible schedule with regular attendance in a moderately noisy retail environment. It includes physical demands such as lifting up to 35 pounds and prolonged standing, and requires adherence to Spectrum’s dress code.
Requirements
- High school diploma or equivalent.
- Proficiency in cash handling and accurate payment transactions.
- Comfort using personal technology, including mobile devices and video platforms, and proficiency in computer applications.
- Basic math skills.
- Ability to read, write, speak, and understand English.
- Ability to prioritize, organize, manage multiple tasks, and handle change effectively.
- Familiarity with goal- and incentive-based work environments.
- Ability to perform strongly in a fast-paced team environment.
- Effective communication with employees and customers in person, on the phone, and in writing.
- Interpersonal skills to build partnerships across the organization.
- Self-motivation, a competitive spirit, and a desire to exceed sales goals.
- Positive and professional demeanor, attention to detail, and problem-solving skills.
- Ability to work a flexible schedule and maintain regular attendance.
- Ability to lift up to 35 pounds and stand for prolonged periods.
- Ability to adhere to Spectrum’s dress code.
Nice To Haves
- Knowledge of the latest technology and devices.
- 1–5 years of sales or customer service experience.
- 1–3 years of telecommunications or wireless experience.
Responsibilities
- Enhance the customer experience while meeting sales, service, and operational goals.
- Identify sales opportunities and create ideal customer experiences through product support and education.
- Build positive customer relationships through effective listening, overcoming objections, and communicating the value of Spectrum products.
- Maintain knowledge of Spectrum products, pricing, promotions, and visual standards while minimizing product losses.
- Help ensure a welcoming store atmosphere and a clean retail experience.
- Communicate effectively, adhere to policies, resolve issues, and participate in training programs.
Benefits
- Free and discounted internet, TV, and mobile services.
- Commission and incentives that provide the potential to earn $22.50 per hour.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
