Retail Sales Specialist - Calvin Klein Mens Sportswear, San Francisco Union Square - Full Time

Macy's • San Francisco, CA

8d • Onsite

About The Position

The Retail Sales Specialist is affiliated with a specific vendor brand and uses product knowledge and strong selling skills to drive brand sales. The role focuses on creating an enhanced shopping experience, providing exceptional service, and making customers the priority. The specialist advocates for customers and communicates customer opportunities to store leadership and vendor representatives. The position is with Calvin Klein Mens Sportswear at Macy’s Union Square in San Francisco.

Requirements

• At least 1 year of previous merchandising or retail experience.
• Ability to effectively communicate and present information to customers, peers, and all levels of management.
• Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
• Self-starter.
• Ability to work independently and as part of a team.
• Good time-management skills.
• Ability to follow through on projects in a timely manner.
• Comfort with using computers and frequent use of RF equipment.
• Flexible scheduling and availability to work retail hours, which may include days, evenings, weekends, and/or holidays.
• High school diploma or equivalent candidates are encouraged to apply.

Responsibilities

• Deliver a memorable customer experience.
• Drive vendor sales by consistently demonstrating exceptional selling skills.
• Partner with the Customer Experience Manager to identify opportunities that drive top-line sales.
• Ensure the customer is always the priority and provide an exceptional customer experience.
• Use product knowledge to increase sales by educating and assisting customers in making the best choice.
• Convert customers into clients.
• Maintain high customer-readiness standards and a clean, neat, easy-to-shop store environment.
• Ensure shortage-prevention initiatives are executed.
• Perform other customer-facing, vendor-specific duties as needed.
• Perform other duties as assigned.
• Maintain regular, dependable attendance and punctuality.
• Foster acceptance and respect to strengthen relationships and ensure authentic connections with colleagues, customers, and communities.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED