JM Wireless - CA Folsom -FT-RSR-Metro by T-Mobile
About The Position
The Retail Sales Representative helps customers select wireless devices, plans, and accessories, and supports sales and store operations. The role involves understanding customer needs, demonstrating products, promoting upgrades and activations, assisting with device setup and troubleshooting, and delivering attentive customer service. Representatives also keep the store organized and visually appealing, support inventory and displays, follow policies for secure and private transactions, participate in ongoing training, and collaborate with the team to create a positive shopping environment. Individual commissions are paid twice a month. Average hourly compensation including commission is listed as $15–$30, with uncapped growth potential.
Requirements
- Excellent communication skills and a friendly, positive attitude.
- Goal-oriented and driven to surpass sales goals.
- Organized, detail-focused, and able to work as part of a team.
- Flexible with working hours, including weekends and holidays.
- Eager to develop skills and stay current on technology trends.
Nice To Haves
- Previous wireless or retail experience.
- Knowledge of wireless devices, plans, and accessories.
Responsibilities
- Greet customers and identify their wireless needs.
- Demonstrate devices, plans, and accessories.
- Promote upgrades, activations, and accessories to meet sales targets.
- Help customers set up devices and troubleshoot issues.
- Keep current on industry trends, promotions, and new products.
- Provide customer service, answer questions, and build customer loyalty.
- Keep the store organized and visually appealing.
- Support inventory management and stock displays.
- Follow company policies to ensure secure and private transactions.
- Attend ongoing training on technology and sales techniques.
- Collaborate with the team to create a positive shopping environment.
Benefits
- Competitive base salary with uncapped commission potential.
- Medical, dental, vision, and life insurance, and a 401(k) with match for full-time employees.
- Supplemental insurance available.
- Career advancement opportunities within a growing company.
- Ongoing training and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
