Retail Sales Representative

ZAH Group•Atlanta, GA

About The Position

The Retail Sales Representative (RSR) plans and carries out activities to achieve sales quotas within an assigned retail channel and geographic territory. As part of the Retail Sales Team, the RSR helps manage and grow relationships with key retail partners, including Lowe's and Home Depot. The role calls for strong time management, self-motivation, competitiveness, resilience, and the ability to thrive in a dynamic, fast-paced environment. A company-provided vehicle is included to support territory management and customer visits. The RSR maintains product displays, monitors sales and merchandising performance, builds relationships with store managers and retail staff, and educates retail decision makers about product features, benefits, and brand positioning. The role also supports promotions and events, tracks retail analytics, and communicates and collaborates with colleagues across the organization.

Requirements

  • Bachelor's degree.
  • 0–2 years of experience in retail sales, merchandising, or territory management.
  • Self-motivated, competitive, and resilient, with the ability to thrive in a dynamic, fast-paced environment.
  • Results-driven mindset focused on meeting sales goals and optimizing retail and customer experiences.
  • Excellent verbal and written communication and interpersonal skills.
  • Strong attention to detail and ability to execute merchandising plans accurately.
  • Ability to work independently and manage time effectively.
  • Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Word.
  • Ability to perform the listed physical activities, including standing, walking or sitting; handling objects, tools, or controls; reaching, pushing or pulling; climbing stairs; balancing; bending, kneeling, crouching or crawling; and talking or hearing. Occasionally lift or move objects up to 50 pounds; no one should lift more than 50 pounds alone.
  • Specific vision abilities include close, distance, color, peripheral, and depth vision, and ability to adjust focus.

Nice To Haves

  • Previous experience in a retail environment or in merchandising or marketing roles is preferred but not required.

Responsibilities

  • Maintain and update retailer product displays, adding new products and SKUs and rebalancing inventory as needed; keep displays full, clean, and neat; submit before-and-after photos to a supervisor.
  • Monitor retail sales performance to identify opportunities for product placement and improved merchandising execution, and provide feedback to sales and management teams on sales execution productivity.
  • Build positive relationships with store managers and retail staff to support product visibility and merchandising execution; serve as a point of contact for product and brand expertise and cultivate relationships with influential decision makers.
  • Educate retail decision makers about product features, benefits, and brand positioning to drive incremental orders across new and existing product categories.
  • Execute corporate-designed point-of-purchase sales materials and support special sales events or product demonstrations.
  • Track and report retail metrics, including sales data, inventory movement, and promotional effectiveness, and use insights to improve in-store customer experience and sales growth.
  • Communicate and collaborate effectively within the organization and foster good working relationships with team members and other functional contacts.
  • Perform other duties as assigned.

Benefits

  • Paid vacations and holidays
  • Profit sharing
  • 401(k) matching
  • Health insurance, including medical, vision, and dental
  • Discounts on Klein Tools products
  • Education and professional development assistance
  • Company-provided vehicle
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