Retail Sales Representative

TCC•Lowell, MI
•Onsite

About The Position

TCC, a Verizon Authorized Retailer, is hiring a Retail Sales Representative to serve customers in a retail storefront and contribute to the communities it serves. The role involves opening the store, welcoming customers, building connections, understanding customer needs, and providing solutions. Interactions take place in person and over the phone, with an emphasis on creating value, building trust, exceeding expectations, and balancing strong sales performance with genuine customer care. Employees receive ongoing training and collaborate with colleagues, with opportunities for career development. The role also includes community involvement. Compensation includes a competitive hourly rate, uncapped commission, bonuses, and profit sharing. The posting lists an average salary of $55,000–$65,000 per year, guaranteed hourly pay, and same-day pay options.

Requirements

  • At least a high school diploma.
  • Ability to work guaranteed full-time hours.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to work in a retail, storefront environment.
  • Reliable transportation.
  • Ability to work in multiple locations if required.
  • Ability to stand, sit, walk, and bend for extended periods, with frequent standing.
  • Ability to lift 10 pounds as needed.
  • Ability to travel approximately 10%, based on business needs.
  • Legally authorized to work in the U.S.

Nice To Haves

  • Telecommunication or wireless sales experience.
  • Experience working in a fast-paced wireless retail sales position.
  • Energy for a competitive, goal-driven sales environment where performance is rewarded.

Responsibilities

  • Open the store and welcome customers.
  • Build connections with customers, understand their needs, and deliver appropriate solutions.
  • Serve customers in person and over the phone.
  • Achieve strong sales performance while providing genuine customer care.
  • Participate in community involvement.
  • Work in a retail storefront environment and potentially at multiple locations.

Benefits

  • Career development
  • Paid time off
  • Paid community time
  • Paid Employees Matter Day
  • Community grant opportunities
  • Employee resource groups
  • Medical, dental, and vision benefits
  • 401(k) with company match
  • Long-term and short-term disability benefits
  • Critical and accident benefits
  • Family-related time off
  • Employee assistance program
  • Employee referral program
  • Verizon wireless discount options
  • Rewards and recognition
  • Uncapped commission
  • Monthly bonuses
  • Annual profit-sharing bonus
  • Competitive hourly rate
  • Guaranteed hourly pay
  • Same-day pay options
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