Retail Sales Representative

TCC•Hornell, NY
•Onsite

About The Position

TCC, a Verizon Authorized Retailer, is hiring a Retail Sales Representative to serve customers in a retail storefront and contribute to the communities it serves. The role focuses on building customer connections, understanding needs, and providing solutions in person and over the phone. Employees are expected to balance sales performance with genuine customer care, with ongoing training, collaboration, and growth opportunities to support career development. The role includes opening the store and welcoming customers. Community involvement is also part of the position. Compensation includes a competitive hourly rate, uncapped commission, generous monthly bonuses, and an annual profit-sharing bonus. The posting lists an average salary of $55,000–$65,000 per year, guaranteed hourly pay, and same-day pay options.

Requirements

  • At least a high school diploma.
  • Ability to work guaranteed full-time hours.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to work in a retail, storefront environment.
  • Reliable transportation.
  • Legally authorized to work in the United States.
  • Ability to stand, sit, walk, and bend for extended periods, including frequent standing.
  • Ability to lift 10 pounds as needed.
  • Ability to travel approximately 10%, based on business needs.

Nice To Haves

  • Telecommunication or wireless sales experience.
  • Experience in a fast-paced wireless retail sales position.
  • Enthusiasm for a competitive, goal-driven sales environment where performance is rewarded.

Responsibilities

  • Open the store and welcome customers.
  • Build connections with customers, understand their needs, and deliver appropriate solutions.
  • Serve customers in person and over the phone.
  • Meet sales goals while providing genuine customer care.
  • Participate in community involvement.
  • Work in a retail storefront environment and potentially at multiple locations.

Benefits

  • Career development
  • Paid time off
  • Paid community time
  • Paid Employees Matter Day
  • Community grant opportunities
  • Employee resource groups
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Long-term and short-term disability benefits
  • Critical and accident benefits
  • Family-related time off
  • Employee assistance program
  • Employee referral program
  • Verizon Wireless discount options
  • Rewards and recognition
  • Uncapped commission
  • Monthly bonuses
  • Annual profit-sharing bonus
  • Competitive hourly rate
  • Guaranteed hourly pay
  • Same-day pay options
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