Retail Sales Representative

ZAH Group • Philadelphia, PA

5d

About The Position

The Retail Sales Representative (RSR) plans and carries out activities to achieve sales quotas within an assigned retail channel and geographic territory. As part of the Retail Sales Team, the RSR helps manage and grow relationships with key retail partners, including Lowe's and Home Depot. The role focuses on maintaining product displays, monitoring sales performance, supporting retail partners, training decision makers, executing promotions, and reporting retail metrics. The position includes a company-provided vehicle for managing territory and customer visits.

Candidates should be self-motivated, competitive, resilient, and able to thrive in a dynamic, fast-paced environment. The role requires effective time management, independent work, strong communication, attention to detail, and proficiency with Microsoft Office. Physical requirements include frequent standing, walking or sitting; handling and reaching; pushing or pulling; climbing stairs; balancing; bending, kneeling, crouching or crawling; and talking or hearing. Occasional lifting or moving of objects up to 50 pounds is required; employees should not lift more than 50 pounds on their own. Specific vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Requirements

• Bachelor's degree.
• 0–2 years of experience in retail sales, merchandising, or territory management.
• Self-motivated, competitive, and resilient, with the ability to thrive in a dynamic, fast-paced environment.
• Results-driven mindset focused on meeting sales goals and optimizing retail and customer experiences.
• Excellent verbal and written communication and interpersonal skills.
• Strong attention to detail and ability to execute merchandising plans accurately.
• Ability to work independently and manage time effectively.
• Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Word.
• Ability to meet the stated physical demands, including occasional lifting or moving of objects up to 50 pounds; employees must not lift more than 50 pounds on their own.

Nice To Haves

• Previous experience in a retail environment or in merchandising or marketing roles is preferred but not required.

Responsibilities

• Maintain and update retailer product displays by adding products and SKUs and rebalancing inventory as needed; keep displays full, clean, and neat, and submit before-and-after photos to a supervisor.
• Monitor retail sales performance to identify opportunities for product placement and merchandising improvements, and provide feedback to sales and management teams on sales execution productivity.
• Build positive relationships with store managers and retail staff to support product visibility and effective merchandising; serve as a product and brand expert to influential decision makers.
• Educate retail decision makers on product features, benefits, and brand positioning to drive incremental orders for new and existing product categories.
• Implement promotional sales strategies, ensure corporate-designed point-of-purchase materials are properly displayed, and support special sales events or product demonstrations.
• Track and report retail metrics, including sales data, inventory movement, and promotional effectiveness, and use insights to improve the in-store customer experience and sales growth.
• Communicate and collaborate effectively within the organization and foster good working relationships with team members and functional contacts.
• Perform other duties as assigned.

Benefits

• Paid vacations and holidays.
• Profit sharing and matching 401(k).
• Health insurance, including medical, vision, and dental coverage.
• Discounts on Klein Tools products.
• Education and professional development assistance.
• Company-provided vehicle.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level