Retail Sales Representative

Klein Tools•Tampa, FL

About The Position

The Retail Sales Representative (RSR) is responsible for planning and carrying out activities that lead to achievement of sales quotas within the assigned retail channel and geographic territory. As a member of the Retail Sales Team, the RSR helps manage and grow relationships with key retail partners, including Lowe’s and Home Depot. The role involves maintaining product displays, monitoring sales performance, supporting retail partners, training decision makers, executing promotions, and reporting retail metrics. A company-provided vehicle is included to support territory management and customer visits.

Requirements

  • Bachelor’s degree.
  • 0–2 years of experience in retail sales, merchandising, or territory management.
  • Self-motivated, competitive, and resilient, with the ability to thrive in a dynamic, fast-paced environment.
  • Results-driven mindset focused on meeting sales goals and optimizing retail and customer experiences.
  • Excellent verbal and written communication and interpersonal skills.
  • Strong attention to detail and ability to execute merchandising plans accurately.
  • Ability to work independently and manage time effectively.
  • Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Word.
  • Ability to perform the stated physical activities, including standing, walking or sitting; handling objects, tools, or controls; reaching, pushing or pulling; climbing stairs; balancing; stooping, kneeling, crouching or crawling; and talking or hearing.
  • Ability to occasionally lift or move objects up to 50 pounds; employees should not lift more than 50 pounds on their own.
  • Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

  • Previous experience in a retail environment or in merchandising or marketing roles is preferred but not required.

Responsibilities

  • Maintain and update retailer product displays by adding products and SKUs and rebalancing inventory as needed; keep displays full, clean, and neat, and submit before-and-after photos to a supervisor.
  • Monitor retail sales performance and identify opportunities to improve product placement and merchandising execution; provide feedback to sales and management teams on sales execution productivity.
  • Build positive relationships with store managers and retail staff to support product visibility and effective merchandising; serve as a contact for product and brand expertise and build lasting relationships with influential decision makers.
  • Educate retail decision makers about product features, benefits, and brand positioning to drive incremental orders across new and existing product categories.
  • Implement promotional sales strategies by ensuring corporate-designed point-of-purchase sales materials are properly executed and by supporting special sales events or product demonstrations.
  • Track and report retail metrics, including sales data, inventory movement, and promotional effectiveness, and use insights to improve sales strategies, the in-store customer experience, and sales growth.
  • Communicate and collaborate effectively within the organization and foster good working relationships with team members and other functional contacts.
  • Perform other duties as assigned.
  • Use the company-provided vehicle to manage the territory and visit customers.

Benefits

  • Company-provided vehicle for territory management and customer visits.
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