About The Position

The Retail Sales Representative helps customers choose wireless devices, plans, and accessories, supports them with device setup and troubleshooting, and contributes to store sales and customer loyalty. The role involves staying informed about products, promotions, and industry trends; maintaining an organized and appealing store; supporting inventory and displays; and working with colleagues to create a positive shopping environment. The position offers average hourly pay plus commission of $15–$30 per hour, with individual commissions paid twice a month and uncapped commission potential.

Requirements

  • Excellent communication skills and a friendly, positive attitude.
  • Goal-oriented and driven to surpass sales goals.
  • Organized, detail-focused, and able to work as part of a team.
  • Flexible with hours, including weekends and holidays.
  • Eager to develop skills and stay current with technology trends.
  • Able to stand for long periods.
  • Able to lift objects weighing up to 40 pounds.

Nice To Haves

  • Previous wireless or retail experience.
  • Knowledge of wireless devices, plans, and accessories.

Responsibilities

  • Greet customers and identify their wireless needs.
  • Demonstrate devices, plans, and accessories.
  • Promote upgrades, activations, and accessories to meet sales targets.
  • Help customers set up devices and troubleshoot issues.
  • Stay informed about industry trends, promotions, and new products.
  • Provide customer service, answer questions, and build customer loyalty.
  • Keep the store organized and visually appealing.
  • Support inventory management and maintain stock displays.
  • Follow company policies for secure and private transactions.
  • Attend ongoing training on technology and sales techniques.
  • Collaborate with the team to create a positive shopping environment.

Benefits

  • Competitive base salary with uncapped commission potential; average hourly plus commission compensation is $15–$30 per hour.
  • Medical insurance for full-time employees.
  • Dental insurance for full-time employees.
  • Vision insurance for full-time employees.
  • Life insurance for full-time employees.
  • 401(k) with employer match for full-time employees.
  • Supplemental insurance available.
  • Career advancement opportunities.
  • Ongoing training and professional development.
  • Individual commissions are paid twice a month.
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