Retail Sales Representative

TCC•Kent, OH
•Onsite

About The Position

TCC, a Verizon Authorized Retailer, is seeking a Retail Sales Representative to help customers find wireless solutions and build lasting relationships. The role focuses on understanding customer needs, providing service and sales support in person and over the phone, and contributing to store performance. Employees receive ongoing training and collaborate with teammates while developing skills for a long-term career. The position also supports community involvement beyond the store. The advertised average salary is $55,000–$65,000 per year, including a competitive hourly rate, uncapped commission, bonuses, and profit sharing. Guaranteed hourly pay and same-day pay options are also available.

Requirements

  • At least a high school diploma.
  • Ability to work guaranteed full-time hours.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to work in a retail storefront environment.
  • Reliable transportation.
  • May be required to work at multiple locations.
  • Ability to stand, sit, walk, and bend for extended periods; frequent standing is required.
  • Ability to lift 10 pounds as needed.
  • Ability to travel approximately 10%, based on business needs.
  • Legally authorized to work in the U.S.

Nice To Haves

  • Telecommunication or wireless sales experience.
  • Experience in a fast-paced wireless retail sales position.
  • Motivation to work in a competitive, goal-driven sales environment where performance is rewarded.

Responsibilities

  • Open the store and welcome customers.
  • Build connections with customers, understand their needs, and provide suitable solutions.
  • Assist customers in person and over the phone.
  • Contribute to sales performance while delivering attentive customer care.
  • Participate in community involvement.

Benefits

  • Career development
  • Paid time off
  • Paid community time
  • Paid Employees Matter Day
  • Community grant opportunities
  • Employee resource groups
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Long-term and short-term disability benefits
  • Critical and accident benefits
  • Family-related time off
  • Employee assistance program
  • Employee referral program
  • Verizon Wireless discount options
  • Rewards and recognition
  • Uncapped commission
  • Monthly bonuses
  • Annual profit-sharing bonus
  • Same-day pay options
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