Retail Sales Representative

TCC•Livonia, MI
•Onsite

About The Position

TCC, a Verizon Authorized Retailer, is seeking a Retail Sales Representative to serve customers and support the communities around its stores. The role centers on building connections, understanding customer needs, and providing solutions in person and over the phone. Responsibilities include opening the store, welcoming customers, delivering customer care, and contributing to sales performance in a goal-driven environment. Employees receive ongoing training and opportunities for development, and may participate in community involvement. The position requires full-time hours, a flexible schedule that includes nights, weekends, and holidays, and work in a retail storefront. Work may involve multiple locations and approximately 10% travel based on business needs. The stated average salary is $55,000–$65,000 per year, including a competitive hourly rate, uncapped commission, bonuses, and profit sharing; hourly guaranteed pay and same-day pay options are also mentioned.

Requirements

  • At least a high school diploma.
  • Ability to work guaranteed full-time hours.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to work in a retail, storefront environment.
  • Reliable transportation.
  • May be required to work in multiple locations.
  • Ability to travel approximately 10%, based on business needs.
  • Legally authorized to work in the U.S.
  • Frequent standing and ability to stand, sit, walk, and bend for extended periods.
  • Ability to lift 10 pounds as needed.

Nice To Haves

  • Telecommunication or wireless sales experience.
  • Experience working in a fast-paced wireless retail sales position.
  • Energy for a competitive, goal-driven sales environment where performance is rewarded.

Responsibilities

  • Open the store and welcome customers.
  • Build customer connections, understand their needs, and deliver relevant solutions.
  • Serve customers in person and over the phone.
  • Contribute to strong sales performance and customer care.
  • Participate in community involvement.

Benefits

  • Career development
  • Paid time off
  • Paid community time
  • Paid Employees Matter Day
  • Community grant opportunities
  • Employee resource groups
  • Medical, dental, and vision benefits
  • 401(k) with company match
  • Long-term and short-term disability
  • Critical and accident benefits
  • Family-related time off
  • Employee assistance program
  • Employee referral program
  • Verizon Wireless discount options
  • Rewards and recognition
  • Uncapped commission
  • Monthly bonuses
  • Annual profit-sharing bonus
  • Hourly guaranteed pay
  • Same-day pay options
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