Retail Sales Representative

Klein Tools•Philadelphia, PA

About The Position

The Retail Sales Representative (RSR) is responsible for planning and carrying out activities that lead to achievement of sales quotas within an assigned retail channel and geographic territory. As part of the Retail Sales Team, the RSR manages and grows relationships with key retail partners, including Lowe’s and Home Depot. This role requires strong time management, self-motivation, competitiveness, resilience, and the ability to thrive in a dynamic, fast-paced environment. The role includes a company-provided vehicle to support territory management and customer visits.

Requirements

Bachelor’s degree.
0–2 years of experience in retail sales, merchandising, or territory management.
Self-motivated, competitive, and resilient, with the ability to thrive in a dynamic, fast-paced environment.
Results-driven mindset focused on meeting sales goals and optimizing retail and customer experiences.
Excellent verbal and written communication and interpersonal skills.
Strong attention to detail and ability to execute merchandising plans accurately.
Ability to work independently and manage time effectively.
Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Word.
Ability to meet the stated physical demands, including occasionally lifting or moving objects up to 50 pounds; employees must not lift more than 50 pounds on their own.
Vision abilities required include close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Previous experience in a retail environment or in merchandising or marketing roles is preferred but not required.

Responsibilities

Maintain and update retailer product displays by adding new products and SKUs and rebalancing inventory as needed; keep displays full, clean, and neat, and submit before-and-after photographs to a supervisor.
Monitor retail sales performance to identify opportunities for product placement and improvements to merchandising execution; provide sales and management teams with feedback on sales execution productivity.
Build positive relationships with store managers and retail staff to support product visibility and effective merchandising; serve as the main point of contact for product and brand expertise and build lasting relationships with influential decision-makers.
Educate retail decision-makers on product features, benefits, and brand positioning to drive incremental sales orders across new and existing product categories.
Implement promotional sales strategies by ensuring corporate-designed point-of-purchase materials are properly executed and supporting special sales events or product demonstrations.
Track and report retail metrics, including sales data, inventory movement, and promotional effectiveness; use insights to optimize sales strategies, improve the in-store customer experience, and drive sales growth.
Communicate and collaborate effectively within the organization and foster good working relationships with team members and other functional contacts.
Perform other duties as assigned.