Retail Sales Representative

Scottsdale Cultural Council • Scottsdale, AZ

17d • Onsite

About The Position

Scottsdale Arts is seeking a part-time Retail Sales Representative to provide friendly, informed customer service and promote merchandise in its store in Scottsdale, Arizona. The role supports visitors’ shopping experiences, merchandise sales and display, store operations, and visitor orientation to Scottsdale Arts exhibitions and programs. The position is non-exempt, offers flexible scheduling up to a maximum of 28 hours per week, and pays $19.47 per hour. Employees must be available to work evenings until 9:00 p.m. and weekends as needed or assigned. The store is closed Mondays and Tuesdays and is generally open Wednesday through Sunday from 11:00 a.m. to 5:00 p.m., with some shifts from 3:00 p.m. to 9:00 p.m.

Scottsdale Arts is a private nonprofit organization established in 1987, with six operating departments spanning visual and performing arts, arts education, and cultural engagement. The organization describes its culture as flexible and focused on work-life balance, meaningful community impact, employee recognition, and internal growth. Its downtown Scottsdale location is near the Scottsdale Civic Center, galleries, restaurants, and live venues. Employee offerings include reciprocal membership with NARM and local arts and culture organizations, one membership to share, and discounted event tickets.

Requirements

• High school diploma or equivalent.
• One year of retail sales or customer service experience.
• Ability to add, subtract, and calculate percentages.
• Experience handling cash, check, and credit card transactions accurately and with integrity.
• Ability to solve practical problems.
• Ability to interpret instructions presented in written, oral, diagram, or schedule form.
• Ability to use the technology equipment needed to run the store.
• Friendly, open, and approachable manner that positively supports customer service.
• Ability to work evenings and weekends as needed or assigned.
• Ability to stand or walk for long periods; use hands to handle objects and tools or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The position may occasionally involve lifting or moving items up to 25 pounds.
• May occasionally be exposed to outside elements.

Nice To Haves

• Creative merchandising skills.
• Previous experience with POS and ticketing software.
• Demonstrated interest or experience in the arts.
• Bilingual abilities.
• Experience with Shopify and AudienceView software.

Responsibilities

• Talk with store visitors about merchandise, provide accurate product information, answer questions, demonstrate merchandise, and support an excellent shopping experience.
• Operate retail equipment, including a cash register, POS system, credit card processor, iPad Square, and calculator.
• Perform opening and closing procedures, including balancing registers.
• Assist with stocking, labeling, and displaying merchandise.
• Gift-wrap merchandise as needed.
• Orient visitors to Scottsdale Arts exhibitions and programs.
• Provide support and direction to store volunteers as needed.
• Keep store and back areas neat, clean, and organized.
• Perform other duties as required.

Benefits

• Reciprocal membership with NARM and local arts and culture organizations, plus one membership to share.
• Discounted tickets to events.
• Flexible work and a stated focus on work-life balance.
• Employee recognition program.
• Opportunities for internal growth and advancement.
• Opportunity to contribute to meaningful change in the community.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED