Retail Sales Representative

TCC•Canton, MI
•Onsite

About The Position

TCC, a Verizon Authorized Retailer, is hiring a Retail Sales Representative to serve customers and communities through wireless retail sales and customer care. The role involves opening the store, welcoming customers, building connections, understanding customer needs, and providing suitable solutions. Interactions take place in-store and over the phone, with an emphasis on creating value, building trust, and exceeding expectations. The position combines sales performance with customer service and is supported by ongoing training, collaboration, and opportunities for career development. It also contributes to community involvement. Compensation includes a competitive hourly rate, uncapped commissions, bonuses, and profit sharing. The posting gives an average annual salary of $55,000–$65,000, guaranteed hourly pay, and same-day pay options.

Requirements

  • At least a high school diploma.
  • Ability to work guaranteed full-time hours.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to work in a retail storefront environment.
  • Reliable transportation.
  • Ability to stand, sit, walk, and bend for extended periods; frequent standing is required.
  • Ability to lift 10 pounds as needed.
  • Ability to travel approximately 10%, based on business needs.
  • Legally authorized to work in the U.S.

Nice To Haves

  • Telecommunication or wireless sales experience.
  • Experience in a fast-paced wireless retail sales position.
  • Enthusiasm for a competitive, goal-driven sales environment where performance is rewarded.

Responsibilities

  • Open the store and welcome customers.
  • Build connections with customers, understand their needs, and deliver appropriate solutions.
  • Serve customers in person and over the phone, creating value, building trust, and exceeding expectations.
  • Contribute to sales performance in a competitive, goal-driven environment.
  • Participate in community involvement.
  • Work in multiple locations if required by business needs.

Benefits

  • Career development
  • Paid time off
  • Paid community time
  • Paid Employees Matter Day
  • Community grant opportunities
  • Employee resource groups
  • Medical, dental, and vision benefits
  • 401(k) with company match
  • Long-term and short-term disability benefits
  • Critical illness and accident benefits
  • Family-related time off
  • Employee assistance program
  • Employee referral program
  • Verizon wireless discount options
  • Rewards and recognition
  • Uncapped commission
  • Monthly bonuses
  • Annual profit-sharing bonus
  • Same-day pay options
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