Retail Sales Representative

TCC•Glens Falls, NY
•Onsite

About The Position

At TCC, Verizon Authorized Retailer, the Retail Sales Representative helps customers find wireless solutions by building connections, understanding their needs, and delivering attentive service. The role involves customer interactions both in-store and over the phone, with a focus on creating value, building trust, exceeding expectations, and achieving sales performance goals. The position includes opening the store, welcoming customers, and contributing to community involvement. Employees receive ongoing training, collaborate with colleagues, and have opportunities to develop skills for a long-term career. Compensation includes a competitive hourly rate, uncapped commission, monthly bonuses, and annual profit-sharing. The posting lists an average salary of $55,000–$65,000 per year, guaranteed hourly pay, and same-day pay options.

Requirements

  • At least a high school diploma.
  • Ability to work guaranteed full-time hours.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to work in a retail storefront environment.
  • Reliable transportation.
  • Ability to work in multiple locations if required.
  • Ability to frequently stand and to stand, sit, walk, and bend for extended periods.
  • Ability to lift 10 pounds as needed.
  • Ability to travel approximately 10%, based on business needs.
  • Legally authorized to work in the U.S.

Nice To Haves

  • Telecommunication or wireless sales experience.
  • Experience working in a fast-paced wireless retail sales position.
  • Motivation to work in a competitive, goal-driven sales environment where performance is rewarded.

Responsibilities

  • Open the store and welcome customers.
  • Build connections with customers and understand their needs.
  • Recommend and deliver wireless solutions.
  • Create value, build trust, and exceed customer expectations in person and over the phone.
  • Meet sales performance goals in a competitive, goal-driven environment.
  • Participate in community involvement.

Benefits

  • Career development
  • Paid time off
  • Paid community time
  • Paid Employees Matter Day
  • Community grant opportunities
  • Employee resource groups
  • Medical, dental, and vision benefits
  • 401(k) with company match
  • Long-term and short-term disability benefits
  • Critical and accident benefits
  • Family-related time off
  • Employee assistance program
  • Employee referral program
  • Verizon Wireless discount options
  • Rewards and recognition
  • Uncapped commission
  • Monthly bonuses
  • Annual profit-sharing bonus
  • Guaranteed hourly pay
  • Same-day pay options
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