Retail Sales or Stock - Mall of Louisiana Rack

Nordstrom•Baton Rouge, LA

18h•Onsite

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere for customers. The role supports a quick and easy customer experience while keeping the store clean and clutter-free. Team members may occasionally work in different areas of the store, including sales, customer service, stockrooms, and fulfillment. Available departments include Customer Service, Sales, and Early Morning Stock, with Stock shifts starting at 4 a.m. Candidates can discuss their preferred role during the interview process. Sales and Customer Service team members keep the salesfloor ready through re-merchandising and straightening, assist with transactions across in-store, online, and mobile platforms, support customers in fitting rooms, return clothing to the salesfloor, organize stockrooms, and follow store standards. Stock Support and Fulfillment team members receive and process freight, deliver merchandise to selling departments, fulfill and ship customer orders, use inventory management systems, and support store organization and general operations. The position requires continuous movement for 6–8 hours per shift, frequent use of hands, and regular lifting of items up to 10 pounds and occasional lifting up to 25 pounds. Stock and Fulfillment team members frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. The listed pay range is $15.30–$15.90 per hour; actual offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Applications are accepted on an ongoing basis.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain continuously moving for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the salesfloor ready through re-merchandising, filling in merchandise, and straightening throughout the day.
Assist customers with cashiering and transactions across in-store, online, and mobile platforms using a point-of-sale system; bag items and handle bulky or heavy items.
Support fitting room customers and sort and return clothing to the salesfloor.
Keep the customer experience clean and clutter-free by sorting and returning clothing to the salesfloor.
Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver newly arrived items to selling departments.
Fulfill customer orders promptly while following quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.