Retail Sales or Stock - Prasada North Rack

Nordstrom•Surprise, AZ

1d•$17 - $18•Onsite

About The Position

Nordstrom Rack is hiring a team member for sales or stock work at the Prasada North Rack. The role operates in a fast-paced, high-energy environment and involves collaborating with teammates to create a welcoming and inclusive atmosphere, provide a quick and easy customer experience, and keep the store clean and clutter-free. Team members may work in different store areas as needed. Roles are available in the Stock department, and candidates can discuss their interests during the interview process. Sales and customer service work includes keeping the salesfloor ready through replenishment and straightening; assisting with in-store, online, and mobile transactions; supporting fitting rooms; sorting and returning clothing to the floor; maintaining organized stockrooms; and following operational, merchandise, and asset protection standards. Stock support and fulfillment work includes receiving and processing freight, fulfilling and shipping customer orders, using inventory management systems, maintaining clean and organized floors and stockrooms, and providing general store support. The position requires continuous movement and frequent handling of merchandise. The hourly pay range is $17.10–$17.80. The role may be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, and employee assistance resources; eligibility requirements may apply.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills and attention to detail.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky items; and lifting up to the applicable role-specific limits.

Responsibilities

Keep the salesfloor ready by replenishing, re-merchandising, and straightening merchandise throughout the day.
Assist customers with transactions across in-store, online, and mobile platforms using point-of-sale systems; bag items, including bulky items, and provide a friendly experience.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
Keep customer areas clean and clutter-free by sorting and returning clothing to the salesfloor.
Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store.
Follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill customer orders promptly and according to quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, markdowns, and relocating store fixtures.