Retail Sales Manager

CarMax•Lynnwood, WA
•Onsite

About The Position

The Sales Manager Trainee completes a structured six-to-nine-month training program to prepare for a future Sales Manager role at CarMax. Training includes hands-on in-store learning and business rotations alongside experienced managers and sales consultants. The position leads and motivates associates to provide exceptional customer experiences and achieve strong sales results. The job also carries responsibility for the department’s and/or location’s Environmental, Health and Safety requirements, including workplace safety.

Requirements

  • At least three years of management experience with a proven track record of success.
  • Experience in a sales-driven environment with strong performance results.
  • Ability to execute long- and short-term sales strategies effectively.
  • Skill in developing action plans to drive team performance.
  • Strong ability to communicate clearly and influence others.
  • Ability to motivate and inspire teams to achieve goals.
  • Flexibility to work evenings and weekends to support store operations.

Responsibilities

  • Lead and motivate a commissioned sales team to achieve strong results for the location.
  • Collaborate with other sales managers to improve overall store performance.
  • Recognize individual team members’ goals and create tailored development plans.
  • Analyze and track sales performance metrics to meet and exceed targets.
  • Identify opportunities and solve challenges to provide an exceptional customer experience.
  • Champion CarMax values and initiatives to maintain a people-first culture.
  • Coach and provide feedback to support continuous improvement.
  • Ensure compliance with CarMax Environmental, Health and Safety requirements for the department and/or location, including workplace safety.

Benefits

  • Eligible associates may receive a bonus and equity.
  • Paid sick time for eligible full-time hourly or commission/incentive-eligible associates: up to 48 hours per year, accrued each pay period.
  • Paid vacation for eligible full-time hourly or commission/incentive-eligible associates: 80 to 200 hours per year after a 90-day waiting period, depending on years of continuous service.
  • Six paid scheduled holidays per year, with eight hours of pay for each, plus one floating holiday for eligible associates.
  • Holiday premium pay for eligible associates who work on a scheduled holiday due to business need.
  • Full-time salaried associates receive paid time away as needed for sick time, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
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