Seasonal Retail Sales Lead (Westfield Montgomery)

Squishable • Bethesda, MD

2d • Onsite

About The Position

The Seasonal Retail Sales Lead is a key member of the store leadership team, supporting the Store Manager in driving sales, developing the team, and delivering an exceptional experience for Squishable customers during the busy holiday season. The role involves leading the sales floor during peak periods, encouraging customer engagement and product recommendations, supporting seasonal promotions and merchandising, and helping maintain an organized, well-stocked store. The Retail Sales Lead also provides day-to-day direction to team members, assists with customer concerns, and supports opening, closing, and keyholder duties as assigned. The position is seasonal, running from November 2026 through early January 2027, at the Westfield Montgomery location. Flexible availability is required, including evenings, weekends, and holidays. Pay is $18.00 per hour.

Requirements

• At least 1 year of retail, customer service, or leadership experience in a fast-paced environment is preferred.
• Passion for people and creating a fun, welcoming customer experience.
• Strong communication and organizational skills, with the ability to stay positive and flexible during busy periods.
• Team player who can motivate others, take initiative, and help wherever needed.
• Comfortable receiving and providing feedback and helping keep the team focused on shared goals.
• Flexible availability throughout the holiday season, including evenings, weekends, and holidays.
• Able to lift and move cartons weighing up to 25 lbs.
• Must be at least 18 years of age.

Responsibilities

• Support the Store Manager in delivering a fun, welcoming, and efficient customer experience during the busy holiday season.
• Help lead the sales floor during peak periods and keep the team focused on customer service and sales goals.
• Drive holiday sales through customer engagement, product recommendations, and strong knowledge of Squishable products.
• Support seasonal promotions, merchandising, replenishment, and maintaining an organized, well-stocked sales floor.
• Help manage customer flow and resolve concerns with a positive, solution-oriented approach.
• Provide day-to-day direction and support to team members, stepping in wherever needed during busy periods.
• Support opening, closing, and keyholder responsibilities as assigned.

Benefits

• Employee discounts.
• Career growth opportunities, including the possibility for seasonal team members to continue in ongoing roles.
• A fun, welcoming workplace where creativity and personality are encouraged.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed