Retail Sales Lead Footwear

DICK'S Sporting Goods • Strongsville, OH

12d • $17 - $25

About The Position

The Retail Sales Lead Footwear is the in-store expert for the department, with guidance from the Assistant Store Manager and Store Manager. The Lead helps execute brand standards, deliver excellent customer service, and provide direction to teammates. The role leads by example and contributes to an empathetic, collaborative, and inclusive store environment.

The Lead supports hiring and team development, plans department work up to 30 days ahead with the Assistant Store Manager, and coordinates staffing and assignments. They help ensure merchandising standards, programs, processes, and daily tasks are completed, assist with store supervision, and train, coach, and develop teammates. The position also supports safety, loss prevention, and company operating policies, and provides assistance across the store as needed.

Requirements

• Flexible availability, including nights, weekends, and holidays.
• Ability to stand, bend, stoop, reach, push, pull, and repeatedly lift items weighing 15 to 35 pounds, up to 25 times per hour.
• Ability to stand or walk for extended periods, up to 4 hours.
• Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

• Prior retail sales experience or customer-focused experience.

Responsibilities

• Support building and hiring a strong team by observing in-store interviews and department tours.
• Connect with teammates throughout the store to build trust, respect, and a strong recognition culture.
• Plan and organize work up to 30 days ahead with the Assistant Store Manager, including workforce needs and execution of assignments, game plans, projects, and store events.
• Leverage teammates to maintain brand standards, execute programs and processes, and delegate tasks according to priority.
• Uphold merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
• Assist the store leadership team with general store supervision in accordance with company policies and procedures.
• Train teammates on company procedures and programs, including onboarding and cross-training.
• Coach and develop oneself and others, explaining the purpose behind tasks, plans, and processes.
• Help teammates understand how their responsibilities support organizational goals and an exceptional shopping experience.
• Create an inclusive store environment where teammates and customers feel welcome, safe, and respected.
• Follow safety, loss prevention, and standard operating procedures, and maintain confidentiality of company information.
• Support the team across the store and perform other tasks assigned by management.

Benefits

• The company offers a suite of benefits; details are available at www.benefityourliferesources.com.
• The company complies with applicable state paid leave requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed