Retail Sales Lead Footwear

DICK'S Sporting Goods•Arlington, TX

About The Position

The Retail Sales Lead is the in-store expert for the footwear department and helps deliver strong customer service, uphold brand standards, and provide direction to teammates. With guidance from the Assistant Store Manager and Store Manager, the Lead supports store operations and helps create an inclusive, respectful environment for teammates and customers. The role includes coaching and developing teammates, coordinating department work, and contributing to an exceptional shopping experience.

Requirements

Flexible availability, including nights, weekends, and holidays.
Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 lbs. up to 25 times per hour.
Ability to stand or walk for extended periods of up to 4 hours.
Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
Ability to perform repetitive motions for short periods of up to 2 hours continuously.

Nice To Haves

Prior retail sales experience or customer-focused experience.

Responsibilities

Support building and hiring a strong team by observing in-store interviews and department tours.
Connect with teammates throughout the store to build mutual trust, respect, and a strong recognition culture.
Plan and organize work up to 30 days in advance with guidance from the Assistant Store Manager, aligning workforce with assignments, game plans, projects, and events.
Leverage teammates to meet brand standards, execute programs and processes, and delegate tasks according to priority.
Uphold merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
Assist the store leadership team with general store supervision in accordance with company policies and procedures.
Train teammates on company procedures and programs, including onboarding and cross-training.
Coach and develop oneself and others, explaining the purpose behind tasks, plans, and processes.
Lead by example and help teammates understand how their responsibilities align with organizational goals and an exceptional shopping experience.
Create an inclusive store environment where teammates and customers feel welcome, safe, and respected.
Follow safety, loss prevention, and standard operating procedures, and maintain confidentiality of company information.
Support the team across the store as needed.
Perform other tasks as assigned by management.