Retail Sales - Lead Associate II (Key Holder)

Goodwill of Northwest NC•Boone, NC

About The Position

Goodwill Industries of Northwest North Carolina is seeking a Lead Associate to provide store leadership when the Store Manager or Assistant to the Manager is absent. The role demonstrates friendly customer service and teamwork, and calls for integrity, resourcefulness, and the ability to work in a varied, fast-paced environment. Some duties are performed only when other members of the management team are absent. The position includes closing and securing the store, reconciling cash with daily sales reports, maintaining operational records, and conducting inspections when needed. Other work includes operating the cash register and assisting customers; receiving, pricing, and stocking donations; and hanging, inspecting, and tagging textiles and clothing in a production-style setting. The company describes its work environment as professional, fast-paced, and fulfilling.

Requirements

Lead or supervisory experience is required.
Applicants should be available to work most store hours, especially evenings and weekends.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Provide store leadership in the absence of the Store Manager or Assistant to the Manager.
Demonstrate friendly customer service and teamwork to store staff and customers.
Close the store, reconcile cash with daily sales reports, and secure the facility for the night.
Prepare and maintain records of store operations, including daily sales reports, cash deposits, and opening and closing reports.
Conduct inspections when necessary.
Operate the cash register and provide customer service.
Receive, price, and stock donations.
Hang, inspect, and tag textiles and clothing in a production-style setting.