Retail Sales - Lead Associate II (Key Holder)

Goodwill Industries of Northwest NC•Boone, NC

About The Position

Lead Associates provide store leadership when the Store Manager or Assistant to the Manager is absent. They demonstrate a commitment to friendly customer service and teamwork and should show integrity and resourcefulness while working in a varied, fast-paced environment. Some duties are required only when other members of the management team are absent. The role includes closing the store, reconciling cash against daily sales reports, and securing the facility for the night. Lead Associates prepare and maintain store-operation records, including daily sales reports, cash deposits, and opening and closing reports, and conduct inspections when necessary. They also operate the cash register and provide customer service, receive, price, and stock donations, and hang, inspect, and tag textiles and clothing in a production-style setting.

Requirements

Lead or supervisory experience required.
High school diploma or equivalent preferred.
Show integrity and resourcefulness and enjoy a varied, fast-paced environment.
Be available to work most store hours, especially evenings and weekends.

Responsibilities

Provide store leadership in the absence of the Store Manager or Assistant to the Manager.
Demonstrate friendly customer service and teamwork.
Close the store, reconcile cash with daily sales reports, and secure the facility for the night.
Prepare and maintain store-operation records, including daily sales reports, cash deposits, and opening and closing reports.
Conduct inspections when necessary.
Operate the cash register and provide customer service.
Receive, price, and stock donations.
Hang, inspect, and tag textiles and clothing in a production-style setting.