Retail Sales Keyholder- South Congress Flagship
About The Position
YETI is seeking a full-time Keyholder for its South Congress flagship store in Austin, Texas. The Keyholder provides leadership support and direction to the store team, executes company strategies, and helps coach and motivate YETI brand enthusiasts to deliver exceptional customer service. The role suits someone with a customer-first mindset who thrives in a fast-paced, results-oriented environment. YETI stores serve as community hubs where outdoor enthusiasts can connect, share experiences, and build relationships. The Keyholder helps create this experience while supporting store sales, operations, customer engagement, and team development.
Requirements
- High school diploma or equivalent.
- At least 2 years of leadership experience in a fast-paced, specialty retail environment.
- Experience using new technology and adopting new processes to increase profitability.
- Passion for outdoor pursuits.
- Availability to work a flexible schedule, including weekends, evenings, and holidays.
- Ability to bend, lift, open, and move products weighing up to 50 pounds as needed, and to stand for an entire work shift.
- Currently authorized to work in the United States full-time without employer sponsorship.
Responsibilities
- Drive store sales and profitability through effective operations and by prioritizing the customer experience.
- Support the Store Manager in delivering sales goals, carrying out daily store operations, and communicating with the team.
- Manage inventory receiving and replenishment processes efficiently and accurately.
- Execute new-product launch floor sets and merchandising direction aligned with brand strategy.
- Own an assigned division of responsibility, including inventory and product processing, visual merchandising, and community events.
- Provide exceptional customer service and identify the best products for customers’ pursuits.
- Represent the YETI brand enthusiastically and inspire customers to become lifelong YETI customers.
- Support the execution of community marketing events in the store.
- Coach team members and develop key skillsets to improve sales performance.
- Assess Guide performance and share observations with store leadership to address development opportunities.
- Build strong team morale and inspire the team to perform at a high level.
- Communicate clearly and concisely with a range of stakeholders and customers.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
