Retail Sales Floor Support - Bradley Fair Rack

Nordstrom•Wichita, KS

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy retail environment, collaborating to create a welcoming and inclusive atmosphere for customers. The role helps provide a quick and easy customer experience while keeping the store clean and clutter-free. Team members may work in different areas of the store to maintain sales floors and stockrooms and help customers find merchandise. Roles are available in Sales, Customer Service, Stock, and Fulfillment; applicants can discuss their preferred role during the interview process. Sales and Customer Service duties include keeping the sales floor ready through re-merchandising and straightening, assisting customers with transactions across in-store, online, and mobile platforms, supporting fitting rooms, returning clothing to the sales floor, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory systems to scan and research shipments, maintaining clean and organized floors and stockrooms, and providing general store support such as preparing events, organizing the backroom, markdowns, and relocating fixtures. The position requires continuous movement for 6–8 hours per shift, frequent bending and other movements, and handling merchandise. Regular lifting is up to 10 pounds and occasional lifting is up to 25 pounds. Stock and Fulfillment roles require frequently lifting and carrying up to 25 pounds and occasionally up to 50 pounds. The listed hourly pay range is $15.55–$16.15, with offers dependent on location and job-related knowledge, skills, and experience.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift and frequently bend, twist, squat, flex, and reach.
Ability to use hands frequently for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the sales floor ready through re-merchandising, sizing, filling in, and straightening merchandise throughout the day.
Assist customers with in-store, online, and mobile transactions; operate point-of-sale systems, bag merchandise, and provide a friendly experience.
Support fitting rooms by greeting and assisting customers and sorting and returning clothing to the sales floor.
Keep the customer experience clean and clutter-free by sorting and returning clothing to the sales floor.
Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver new merchandise to selling departments.
Fulfill customer orders in a timely manner and prepare and ship orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating store fixtures.