Retail Sales Coordinator

GTA • Tamuning, GU

6d

About The Position

The Retail Sales Coordinator provides administrative and operational support to GTA’s Retail Sales Department to help ensure smooth store operations, improve customer experience, and support operational excellence. The role works closely with Retail Sales leadership, store staff, and cross-departmental teams. Key areas include scheduling, reporting, records management, expense tracking, purchase orders, invoices, inventory, vendor coordination, federal telecom program administration, number porting, and distribution of assets and marketing materials. The position requires a flexible schedule that may include evenings, weekends, and holidays.

Requirements

• High school diploma or equivalent required.
• Two or more years of experience in administrative support, retail coordination, or customer service.
• Strong organizational skills and a high level of attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Ability to adapt to changing business needs.
• Valid Guam Driver’s License required.
• Regular, consistent, and punctual attendance.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• Telecommunications experience is a plus.
• Knowledge of federal telecom programs and porting processes is preferred.

Responsibilities

• Provide administrative support to the Retail Sales Department, including scheduling, preparing reports, and maintaining organized records.
• Track departmental expenses, process purchase orders, and handle invoices in alignment with company policies.
• Coordinate store operations logistics, including supply inventory management, vendor coordination, and delivery of materials to store locations.
• Collect and review applications for federal telecom programs, enroll eligible customers into the federal portal, and maintain audit-ready documentation.
• Handle wireless and wireline number port-ins and port-outs, troubleshoot issues, and keep customers informed throughout the process.
• Assist with receiving and distributing assets, marketing materials, and promotional items for campaigns and launches.
• Partner with cross-departmental teams to streamline processes and support a seamless customer experience.
• Provide timely updates, feedback, and reports to Retail Sales leadership regarding operations and process improvements.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED