Retail Sales Coordinator
About The Position
The Retail Sales Coordinator supports Abbott’s sales organization by coordinating customer activities, managing sales data and reporting, and facilitating cross-functional collaboration to ensure effective execution of commercial strategies and achievement of business objectives. The position is part of Abbott’s ANI International Nutrition division and is located in San Juan, Puerto Rico. The role supports sales plans and customer initiatives, maintains sales and customer records, and assists with quotations, proposals, promotional agreements, and customer requests. It coordinates order management and communication between customers and internal teams, handles customer inquiries, and supports reporting and analysis of sales performance, trends, and promotions. The coordinator also tracks promotional spending, helps execute trade marketing programs, supports demand planning and forecasting, and identifies process improvements. The position is listed with a standard work shift and no travel. Significant work activities include prolonged sitting, standing, and walking, as well as keyboard use for at least half of the workday. The posted base pay is $15.09–$30.11 per hour; pay may vary by location.
Requirements
- Associate degree in a related field.
- Minimum of 3 years of relevant work experience.
- 3–5 years of experience in market data analysis and retail industry knowledge.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
Responsibilities
- Support the sales team in executing commercial plans and customer initiatives.
- Maintain accurate sales records, pricing files, customer information, and contract documentation.
- Assist in preparing quotations, customer proposals, and promotional agreements.
- Process and follow up on customer requests in a timely manner.
- Serve as a key point of contact between customers and internal departments.
- Coordinate order management activities to support on-time delivery and customer satisfaction.
- Resolve customer inquiries about orders, pricing, promotions, inventory, and logistics.
- Facilitate communication among sales, supply chain, finance, and customer service teams.
- Generate and distribute sales reports, dashboards, and performance metrics.
- Monitor sales trends, customer performance, and market opportunities.
- Analyze promotional effectiveness and provide actionable insights for decision-making.
- Maintain data accuracy across sales systems and reporting tools.
- Coordinate promotional activities and customer programs.
- Track promotional spending and ensure compliance with approved budgets.
- Support implementation of trade marketing initiatives and sales campaigns.
- Monitor execution of agreed customer plans and commitments.
- Partner with Supply Chain, Finance, Marketing, Customer Service, and Sales teams to achieve business objectives.
- Support demand planning and forecasting by providing sales insights and customer information.
- Assist in identifying process improvement opportunities to enhance sales effectiveness.
Benefits
- Career development opportunities with an international company.
- Health insurance starting on the first day of employment.
- Savings plan (401(k)) with company match.
- Life insurance for the employee and spouse/children.
- Short-term disability insurance.
- Long-term disability insurance.
- Education assistance.
- Employee Assistance Program.
- Vacation, sick, and personal days.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
