Retail Sales Coordinator

GTA • Tamuning, GU

2d

About The Position

The Retail Sales Coordinator provides administrative and operational support to the Retail Sales Department to help ensure smooth store operations and a seamless customer experience. The role includes scheduling, reporting, records management, expense tracking, purchase orders, invoice processing, inventory management, vendor coordination, and delivery of materials to store locations. It also supports federal telecommunications programs, wireless and wireline number porting, and the distribution of campaign and launch materials. The coordinator works closely with Retail Sales leaders, store staff, and cross-departmental teams, and provides updates and reports on operations and process improvements. A flexible schedule, including evenings, weekends, and holidays, is required.

Requirements

• High school diploma or equivalent.
• Two or more years of experience in administrative support, retail coordination, or customer service.
• Strong organizational skills and a high level of attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Ability to adapt to changing business needs.
• Valid Guam Driver’s License.
• Regular, consistent, and punctual attendance.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• Telecommunications experience.
• Knowledge of federal telecommunications programs and number-porting processes.

Responsibilities

• Provide administrative support to the Retail Sales Department, including scheduling, preparing reports, and maintaining organized records.
• Track departmental expenses, process purchase orders, and handle invoices in accordance with company policies.
• Coordinate store-operation logistics, including supply inventory management, vendor coordination, and delivery of materials to store locations.
• Collect and review applications for federal telecommunications programs, enroll eligible customers in the federal portal, and maintain audit-ready documentation.
• Handle wireless and wireline number port-ins and port-outs, troubleshoot issues, and keep customers informed throughout the process.
• Assist with receiving and distributing assets, marketing materials, and promotional items for campaigns and launches.
• Partner with cross-departmental teams to streamline processes and support a seamless customer experience.
• Provide timely updates, feedback, and reports to Retail Sales leadership regarding operations and process improvements.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED