About The Position

Swarovski is seeking a part-time Retail Sales Consultant at Merrimack Premium Outlets in Merrimack, New Hampshire. The role focuses on delivering exceptional customer service, creating memorable brand experiences, building customer relationships, and achieving sales goals. Sales Consultants work collaboratively to maintain a welcoming and organized store environment and use digital tools and product knowledge to enhance the customer experience. Swarovski offers training and opportunities for career development, including potential growth into leadership or specialist roles.

Requirements

  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • A curious, empathetic, results-driven team-player approach and a commercial mindset.
  • Comfort using retail technology and digital tools.
  • Confidence expressing individuality and contributing creative ideas.

Nice To Haves

  • Passion for fashion, luxury, or lifestyle brands.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay current on brand products and use digital tools to enhance the customer experience.

Benefits

  • Recognition awards celebrating achievements.
  • Exclusive employee discounts on Swarovski products.
  • Paid volunteering leave.
  • Global employee assistance program with mental, physical, and emotional health support, managerial support, and financial and legal assistance.
  • Comprehensive product and personal training.
  • Career development opportunities.
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