Retail Sales Consultant
About The Position
The Retail Sales Consultant builds meaningful customer connections through personalized sales expertise, helping customers choose among AT&T products and services while working toward sales targets and earning commission. The role uses a consultative approach on the sales floor and also involves community events, filling online orders, and making outbound calls to existing and potential customers. The position operates in a fast-paced retail environment where flexibility and openness to change help keep the consultant current with evolving technology and customer needs. The schedule falls between 9 a.m. and 9 p.m., including weekends. Monthly schedules based on seniority are provided two weeks in advance. Prior retail or customer-facing sales experience is a plus; AT&T provides tools, training, and coaching to help consultants meet and exceed goals. The stated earnings range is $48,914 to $75,000, including hourly pay and uncapped commission opportunities, assuming sales goals are met and/or exceeded. Individual starting pay within the range may depend on geography, experience, expertise, and education or training.
Requirements
- Flexibility and openness to change in a fast-paced environment.
- Prior retail or customer-facing sales experience is a plus, but is not required; tools, training, and coaching are provided.
Nice To Haves
- Prior retail or customer-facing sales experience.
Responsibilities
- Use a consultative sales approach to guide customers through their options.
- Create meaningful customer connections through personalized sales expertise.
- Meet sales targets and pursue commission opportunities.
- Participate in community events.
- Fill online orders.
- Make outbound calls to existing and potential customers.
- Stay flexible and current with evolving technology and changing ways of meeting customer needs.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, with eligibility and amounts varying by bargaining group and tenure
- Sick leave
- Paid parental leave
- Adoption reimbursement
- Short-term and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
