Retail Sales Consultant

AT&T•San Mateo, CA
•$45,162 - $62,460•Onsite

About The Position

The Retail Sales Consultant creates meaningful customer connections by using personalized sales expertise and AT&T products and services. The role uses a consultative approach to guide customers through their options, meet sales targets, and earn commission. Consultants also participate in community events, fill online orders, and make outbound calls to existing and potential customers. The position is based at the posted location, requires office presence at least five days per week, and offers no relocation. The work schedule falls between 9 a.m. and 9 p.m., including weekends; monthly seniority-based schedules are available two weeks in advance. This is a fast-paced environment that calls for flexibility as technology and customer needs evolve. Training and coaching are provided to support employees without prior sales experience. The stated hourly earnings range is $21.7125–$25.6125, plus $13,700 in commissions if all sales goals are met. Commission is uncapped, and top sellers who exceed goals can earn $62,460 per year. Starting pay within the range may depend on geography, experience, expertise, and education or training. Qualified hires may be eligible for a $10,000 sign-on bonus, paid in installments subject to eligibility and the stated terms.

Requirements

  • Prior retail or customer-facing sales experience is a plus; it is not required.
  • Ability to work a schedule between 9 a.m. and 9 p.m., including weekends.
  • Ability to work in person at least five days per week at the posted location.

Nice To Haves

  • Prior retail or customer-facing sales experience.

Responsibilities

  • Use a consultative sales approach to guide customers through product and service options.
  • Build meaningful connections with customers using personalized sales expertise.
  • Meet sales targets and earn commission by selling AT&T products and services.
  • Participate in community events.
  • Fill online orders.
  • Make outbound calls to existing and potential customers.
  • Stay flexible and current with evolving technology and ways of meeting customer needs.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement
  • Paid time off and holidays, subject to stated exceptions and bargaining-group terms
  • Sick leave
  • Paid parental leave
  • Adoption reimbursement
  • Short-term and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefits including critical illness, accident, hospital indemnity, and group legal coverage
  • Employee Assistance Programs (EAP)
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
  • A $10,000 sign-on bonus for qualified hires, subject to eligibility and payment terms
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