Retail Sales Consultant

AT&T•Austin, TX
•$14 - $17•Onsite

About The Position

The Retail Sales Consultant helps customers find the right products and services using a consultative sales approach on the sales floor. The role also contributes to the local community through events, fills online orders, and makes outbound calls to existing and potential customers. This is a fast-paced environment where flexibility and openness to change help the consultant stay current with evolving technology and customer needs. AT&T provides tools, training, and coaching to support employees in meeting and exceeding sales goals. The position has a schedule between 9 a.m. and 9 p.m., including weekends. Monthly schedules based on seniority are available two weeks in advance. Weekly hours are 40. Starting pay is $14.42–$17.12, plus commissions; the posting states that consultants can earn $13,700 or more in commissions when all sales goals are met, with uncapped commissions and top sellers earning $62,460 per year. Individual starting salary within the range may depend on geography, experience, expertise, and education or training. The role is located at 14009 N US Highway 183 in Austin, Texas. AT&T states that employee and customer safety is a priority and that it follows protective and safe-distancing guidelines required by local and state authorities in response to COVID-19. AT&T is an equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

  • Flexibility and openness to change in a fast-paced environment.
  • Ability to work a schedule between 9 a.m. and 9 p.m., including weekends.

Nice To Haves

  • Prior retail or customer-facing sales experience is a plus.

Responsibilities

  • Guide customers through product and service options using a consultative sales approach.
  • Participate in community events.
  • Fill online orders.
  • Make outbound calls to existing and potential customers.
  • Work toward meeting and exceeding sales goals.
  • Adapt to evolving technology and changing ways of meeting customer needs.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays, with eligibility and amounts subject to the stated exceptions and bargaining group
  • Sick leave
  • Paid parental leave
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs
  • Employee Assistance Programs (EAP)
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
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