Retail Sales Consultant - St. Croix, VI

Liberty Latin America Communications, Inc.•Bonsall, CA

101d

About The Position

The Retail Sales Consultant develops and achieves customer experience and sales objectives for the store by selling Liberty wireless and wired products and services. The role involves meeting sales objectives, handling administrative aspects of sales, and maintaining strong knowledge of products, accessories, pricing plans, promotions, and service features. The consultant also tracks competitive offers and provides market feedback to the Store Manager about local competition and product or service needs. The position handles customer service inquiries, provides courteous and efficient assistance, and helps customers identify solutions through product demonstrations and education. Additional duties include completing transaction journals, opening and closing the store according to written procedures, assisting with inventory maintenance, and potentially working at other locations as business needs dictate. A uniform may be required. Successful candidates will be required to complete an assessment, background check, and drug test.

Requirements

High school graduate.
Ability to work flexible hours, including evenings, weekends, and holidays.
Ability to complete paperwork completely, accurately, and in a timely manner.
Ability to operate a personal computer, wireless equipment, copier, and fax.
Ability to multitask in a fast-paced team environment.
May be required to wear a uniform.
Successful candidate must complete an assessment, background check, and drug test.

Nice To Haves

1–3 years of retail, customer-facing, or sales experience.
Competitive spirit and desire to meet and exceed sales goals.
Up-to-date knowledge of data and entertainment technology and devices, such as Wi-Fi, data devices, and TV entertainment tools.

Responsibilities

Develop and attain customer experience and sales objectives for the store.
Sell Liberty wireless and wired products and services and meet sales objectives.
Complete administrative aspects of sales, including customer contracts and warranties, retrieving products from inventory, accepting payments, and filing completed orders.
Maintain knowledge of products, accessories, pricing plans, promotions, service features, and competitive offers.
Provide the Store Manager with market feedback regarding local competition and product or service needs.
Handle customer service inquiries and assist customers with product offerings and services.
Educate and engage customers through product demonstrations and offer solutions.
Provide timely, courteous customer service and ensure an outstanding customer experience.
Submit transaction journals daily.
Complete store opening and closing procedures in accordance with written procedures.
Assist with inventory maintenance.
Work at other locations as business needs dictate, if required.