Bilingual Mandarin Retail Sales Consultant

AT&T•Irvine, CA
•Onsite

About The Position

AT&T is hiring a Mandarin- and English-speaking Retail Sales Consultant to help customers find products and services that fit their needs. The role uses a consultative sales approach to build meaningful customer connections, meet sales targets, and earn commission through AT&T’s product and service offerings. Additional starting pay may be available for bilingual candidates. The position is based at the Irvine, California retail location. Consultants work on the sales floor, participate in community events, fill online orders, and make outbound calls to existing and potential customers. The schedule falls between 9 a.m. and 9 p.m. and includes weekends; monthly seniority-based schedules are provided two weeks in advance. This is a fast-paced environment where flexibility and openness to change help employees keep up with evolving technology and customer needs. AT&T provides tools, training, and coaching to support employees in meeting and exceeding goals.

Requirements

  • Speak Mandarin and English.
  • Be flexible and open to change in a fast-paced environment.
  • Work a schedule between 9 a.m. and 9 p.m., including weekends.

Nice To Haves

  • Prior retail or customer-facing sales experience is a plus.

Responsibilities

  • Use a consultative sales approach to guide customers through their options.
  • Build meaningful connections with customers and help them select AT&T products and services.
  • Meet sales targets and earn commission.
  • Participate in community events.
  • Fill online orders.
  • Make outbound calls to existing and potential customers.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, with certain exceptions for some bargaining employees.
  • At least six company-designated holidays and additional PTO, based on bargaining group.
  • Sick leave.
  • Paid parental leave.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
  • Employee Assistance Programs (EAP).
  • Employee discounts up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
  • Uncapped commission opportunities for top sellers.
  • Potential additional starting pay for bilingual candidates.
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