Bilingual Mandarin Retail Sales Consultant

AT&T•Irvine, CA
•$57,016 - $75,000•Onsite

About The Position

AT&T is hiring a Mandarin- and English-speaking Retail Sales Consultant to help customers choose products and services from AT&T’s full suite. The role uses personalized, consultative sales expertise to build customer connections, meet sales targets, and earn commission. Additional starting pay may be available for bilingual employees. Work includes assisting customers on the sales floor, participating in community events, filling online orders, and making outbound calls to existing and potential customers. The position operates in a fast-paced retail environment where flexibility and openness to change are important as technology and customer needs evolve. AT&T provides tools, training, and coaching for employees who need support meeting and exceeding sales goals. The schedule falls between 9 a.m. and 9 p.m. and includes weekends. Monthly schedules are based on seniority and are available two weeks in advance. The position is regular, with 40 weekly hours, at the Irvine, California retail location. Earnings are listed as $57,016–$75,000, including hourly pay and uncapped commission opportunities; individual starting salary may depend on geography, experience, expertise, and education or training, and the stated range depends on meeting or exceeding sales goals.

Requirements

  • Speak Mandarin and English.
  • Be flexible and open to change in a fast-paced environment.
  • Work a schedule between 9 a.m. and 9 p.m., including weekends.

Nice To Haves

  • Prior retail or customer-facing sales experience is a plus.

Responsibilities

  • Use a consultative sales approach to guide customers through their options.
  • Build meaningful customer connections through personalized sales expertise.
  • Meet sales targets and earn commission by selling AT&T products and services.
  • Participate in community events.
  • Fill online orders.
  • Make outbound calls to existing and potential customers.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays
  • Sick leave
  • Paid parental leave
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental critical illness, accident, hospital indemnity, and group legal benefit programs
  • Employee Assistance Programs (EAP)
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
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