Retail Sales Consultant
About The Position
The Retail Sales Consultant creates meaningful customer connections through personalized sales expertise and helps customers choose from AT&T’s products, devices, and services. The role uses a consultative sales approach on the sales floor, supports sales targets and commission opportunities, participates in community events, fulfills online orders, and makes outbound calls to existing and potential customers. The position works in a fast-paced retail environment and requires flexibility as technology and customer needs evolve. The schedule falls between 9 a.m. and 9 p.m., including weekends; monthly seniority-based schedules are provided two weeks in advance. The role is based at 1100 Market Street in Philadelphia, Pennsylvania, and is listed as 40 hours per week. AT&T states that earnings range from $47,500 to $75,000, including hourly pay and uncapped commission opportunities. Individual starting pay may depend on geography, experience, expertise, and education or training, and the stated range depends on meeting or exceeding sales goals. Prior retail or customer-facing sales experience is a plus, but AT&T provides tools, training, and coaching for candidates without sales experience.
Requirements
- Flexibility and openness to change in a fast-paced environment.
- Ability to work a schedule between 9 a.m. and 9 p.m., including weekends.
Nice To Haves
- Prior retail or customer-facing sales experience.
Responsibilities
- Use a consultative sales approach to guide customers through product and service options.
- Create meaningful customer connections through personalized sales expertise.
- Work toward sales targets and earn commission by selling AT&T products, devices, and services.
- Participate in community events.
- Fulfill online orders.
- Make outbound calls to existing and potential customers.
- Stay flexible and current as technology and customer needs evolve.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays
- Sick leave
- Paid parental leave
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental critical illness, accident, hospital indemnity, and group legal benefit programs
- Employee Assistance Programs (EAP)
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
