Retail Sales Consultant

AT&T•Lafayette, LA
•Onsite

About The Position

The Retail Sales Consultant helps customers select AT&T products and services using a consultative sales approach and personalized expertise. The role focuses on building meaningful customer connections, meeting sales targets, and earning commission through sales of AT&T devices and services. Work includes assisting customers on the sales floor, participating in community events, filling online orders, and making outbound calls to existing and potential customers. This is a fast-paced retail environment where flexibility and openness to change help the consultant keep up with evolving technology and customer needs. AT&T provides tools, training, and coaching to help employees meet and exceed sales goals. The position is based at 3211 Louisiana Ave in Lafayette, Louisiana, with a 40-hour weekly schedule. Shifts fall between 9 a.m. and 9 p.m., including weekends; monthly schedules based on seniority are provided two weeks in advance. Earnings are stated as $43,300 to $75,000, including hourly pay and uncapped commission opportunities for top sellers. Individual starting salary may depend on geography, experience, expertise, and education or training, and the range depends on meeting or exceeding sales goals.

Requirements

  • Flexibility and openness to change in a fast-paced environment.
  • Availability to work a schedule between 9 a.m. and 9 p.m., including weekends.

Nice To Haves

  • Prior retail or customer-facing sales experience.

Responsibilities

  • Use a consultative sales approach to guide customers through product and service options.
  • Build meaningful connections with customers and provide personalized sales expertise.
  • Meet sales targets and earn commission by selling AT&T products and services.
  • Participate in community events.
  • Fill online orders.
  • Make outbound calls to existing and potential customers.
  • Stay flexible and adapt to evolving technology and changing ways of meeting customer needs.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays
  • Sick leave
  • Paid parental leave
  • Adoption reimbursement
  • Short-term and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefits including critical illness, accident, hospital indemnity, and group legal coverage
  • Employee Assistance Programs (EAP)
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
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