About The Position

Swarovski is seeking a part-time Retail Sales Consultant at Jersey Gardens Outlets in Elizabeth, New Jersey. The role delivers exceptional customer service, creates memorable brand experiences, and inspires customers through knowledge and enthusiasm for Swarovski products while achieving sales goals and contributing to a vibrant team. The pay range is $16.98–$19.81 per hour, with eligibility to participate in a sales incentive bonus pay program. The displayed compensation is a good-faith estimate. Swarovski creates crystal-based products and sells crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company describes sustainability and responsibility as central to its brand, including circular innovation, diversity and inclusion, and the philanthropic work of the Swarovski Foundation. It is an equal opportunity employer committed to fair, inclusive recruitment.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • A curious, empathetic, results-driven team-player approach and a commercial mindset.
  • Digital savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Recognition awards celebrating achievements.
  • Exclusive employee discounts on Swarovski products.
  • Paid volunteering leave.
  • Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Career development opportunities, including potential growth into leadership or specialist roles.
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