About The Position

Zales Outlet is hiring seasonal, part-time, and full-time team members for its sales team. The Sales Associate / Jewelry Consultant provides a superior experience to customers, helps them celebrate life and express love, and supports individual and team sales goals. The role involves engaging customers to understand their needs, presenting merchandise and explaining product features and benefits, and providing information about extended service plans and financing options. Zales is part of Signet Jewelers, a purpose-driven company that values inclusion, diversity, integrity, and teamwork and offers opportunities for advancement through its promote-from-within philosophy. The listed base pay is $15.92–$25.60, plus sales commission; final pay is determined by experience and qualifications.

Requirements

  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • A positive, customer-focused approach.
  • Strong communication and relational skills.
  • A desire to help customers celebrate special moments in their lives.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.
  • Deliver an exceptional customer experience.

Benefits

  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
  • Sales commission.
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