Retail Sales Consultant

AT&T•Louisville, KY
•Onsite

About The Position

The Retail Sales Consultant creates meaningful customer connections using personalized sales expertise and AT&T’s products and services. The role uses a consultative sales approach to guide customers through their options, meet sales targets, and earn commission. Work includes helping customers on the sales floor, participating in community events, filling online orders, and making outbound calls to existing and potential customers. The position is based at the AT&T retail location at 13315 Shelbyville Rd in Louisville, Kentucky. This is a fast-paced environment where flexibility and openness to change help the consultant stay current with evolving technology and customer needs. The schedule falls between 9 a.m. and 9 p.m. and includes weekends. Monthly seniority-based schedules are provided two weeks in advance. AT&T provides tools, training, and coaching to help employees meet and exceed their goals.

Requirements

  • Flexibility and openness to change in a fast-paced environment.
  • Ability to work a schedule between 9 a.m. and 9 p.m., including weekends.

Nice To Haves

  • Prior retail or customer-facing sales experience is a plus.

Responsibilities

  • Use a consultative sales approach to guide customers through product and service options.
  • Build meaningful connections with customers through personalized sales expertise.
  • Meet sales targets and earn commission by selling AT&T products and services.
  • Participate in community events.
  • Fill online orders.
  • Make outbound calls to existing and potential customers.
  • Stay current with evolving technology and changing customer needs.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays
  • Sick leave
  • Paid parental leave
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage
  • Employee Assistance Programs (EAP)
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
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