About The Position

Swarovski is hiring a seasonal Retail Sales Consultant at The Westchester in White Plains, New York. The role focuses on delivering exceptional customer service, creating memorable brand experiences, and inspiring customers through knowledge and enthusiasm for Swarovski products. The consultant contributes to individual and team sales goals while helping maintain a welcoming and organized store environment. The position pays $17.00–$19.00 per hour. The posting describes eligibility to participate in a sales incentive bonus program, but clarifies that the program applies to regular employees and not seasonal hires. Swarovski creates crystal-based products and emphasizes sustainability, responsibility, diversity, and inclusion. The company is an equal opportunity employer and states that employment decisions are made without regard to specified protected characteristics.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital savvy and comfort using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay current on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support and potential progression into leadership or specialist roles, such as Store Manager, Trainer, or Visual Merchandiser.
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