About The Position

Swarovski is hiring a part-time Retail Sales Consultant at its Stanford location in Palo Alto, California. The role centers on delivering exceptional customer service, creating memorable brand experiences, and inspiring customers through product knowledge and storytelling while achieving sales goals and contributing to a collaborative team. The hourly pay range is $19.41–$22.65, with eligibility to participate in a sales incentive bonus program. The Sales Consultant helps create an organized, welcoming store environment, builds lasting customer relationships, and promotes loyalty programs. The role also involves staying current on Swarovski products and using digital tools to enhance the customer experience. Swarovski offers training and opportunities for career development, including potential progression into leadership or specialist roles.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and the ability to build trust.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to maintain a welcoming and organized store environment.
  • Stay up to date on brand products and use digital tools to enhance the customer experience.

Benefits

  • Recognition awards celebrating achievements.
  • Exclusive employee discounts on Swarovski products.
  • Paid volunteering leave.
  • Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Career development opportunities.
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