Retail Sales Consultant
About The Position
The Retail Sales Consultant helps customers select AT&T products and services through personalized, consultative sales. The role focuses on creating meaningful customer connections, meeting sales targets, and earning commission by offering AT&T devices and services. Consultants also participate in community events, fulfill online orders, and make outbound calls to existing and prospective customers. The position is based at the specified AT&T retail location in Charlotte, North Carolina, and is scheduled for 40 hours per week. Work schedules fall between 9 a.m. and 9 p.m., include weekends, and are issued monthly based on seniority two weeks in advance. This is a fast-paced role requiring flexibility as technology and customer needs evolve. AT&T provides tools, training, and coaching to support employees in reaching their sales goals.
Requirements
- Flexibility and openness to change in a fast-paced environment.
- Availability to work a schedule between 9 a.m. and 9 p.m., including weekends.
Nice To Haves
- Prior retail or customer-facing sales experience.
Responsibilities
- Use a consultative sales approach to guide customers through product and service options.
- Build meaningful connections with customers and provide personalized sales expertise.
- Meet sales targets and pursue commission opportunities.
- Participate in community events.
- Fill online orders.
- Make outbound calls to existing and potential customers.
- Adapt to changing technology, work practices, and customer needs.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid time off and holidays, with certain terms varying by bargaining group and service duration.
- Sick leave.
- Paid parental leave.
- Adoption reimbursement.
- Short- and long-term disability benefits.
- Life and accidental death insurance.
- Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal plans.
- Employee Assistance Programs (EAP).
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
