Retail Sales Consultant

Optimum • Spring Valley, NV

2d • Onsite

About The Position

Optimum is seeking an enthusiastic, motivated, and self-driven Retail Sales Consultant to help customers find connectivity solutions and deliver an exceptional in-store experience. The consultant serves as a customer-facing brand ambassador, builds relationships, explains products and services, and works toward sales targets. Optimum describes a culture that supports employees’ personal and professional growth through guidance from leaders and peers and development of sales skills.

Requirements

• High school diploma or equivalent.
• At least one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivation and the ability to work independently.
• Proficient computer and technical skills.
• Ability to work full time and weekends as necessary.
• Ability to stand for prolonged periods and potentially lift up to 50 pounds.

Responsibilities

• Welcome customers, listen to their needs, and provide personalized guidance on suitable products and services.
• Maintain knowledge of Optimum’s products and services and developments in the telecommunications and mobile industry.
• Educate customers about available options and recommend solutions suited to their needs.
• Answer billing and service questions and help customers understand their accounts.
• Process payments and exchanges and address equipment issues accurately and efficiently.
• Troubleshoot technical problems and provide solutions to support customer satisfaction and loyalty.
• Represent the Optimum brand with professionalism, integrity, and enthusiasm.
• Collaborate with colleagues, share knowledge, assist with complex inquiries, and provide backup support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED