Retail Sales Consultant

AT&T•Rochester, NY

2d•$47,000 - $75,000•Onsite

About The Position

The Retail Sales Consultant creates meaningful customer connections through personalized sales expertise, using a consultative approach to guide customers through AT&T products and services. The role focuses on meeting sales targets and earning commission while helping customers choose devices and services that meet their needs. The consultant works on the sales floor, participates in community events, fills online orders, and makes outbound calls to existing and potential customers. This fast-paced role requires flexibility and openness to change as technology and customer needs evolve. The schedule falls between 9 a.m. and 9 p.m., including weekends. Monthly seniority-based schedules are available two weeks in advance. AT&T provides tools, training, and coaching for employees who are new to sales. The stated earnings range is $47,000 to $75,000, including hourly pay and uncapped commission opportunities for top sellers. Individual starting salary may depend on geography, experience, expertise, and education or training; the range depends on meeting or exceeding sales goals. The position is located at 620 Jefferson Road in Rochester, New York, and is listed as 40 hours per week.

Requirements

Flexibility and openness to change in a fast-paced environment.
Prior retail or customer-facing sales experience is a plus; sales experience is not required because training and coaching are provided.

Nice To Haves

Prior retail experience.
Prior customer-facing sales experience.

Responsibilities

Use a consultative sales approach to guide customers through available products and services.
Build meaningful connections with customers through personalized sales expertise.
Meet sales targets and pursue commission opportunities.
Participate in community events.
Fill online orders.
Make outbound calls to existing and potential customers.
Stay current with evolving technology and changing customer needs.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, with eligibility and amounts varying for some bargaining employees and by bargaining group.
Sick leave.
Paid parental leave.
Adoption reimbursement.
Short-term and long-term disability benefits.
Life and accidental death insurance.
Supplemental critical illness, accident, hospital indemnity, and group legal benefit programs.
Employee Assistance Programs (EAP).
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.