About The Position

Swarovski is hiring a seasonal Retail Sales Consultant at Smith Haven Mall in Lake Grove, New York. The role delivers exceptional customer service and memorable brand experiences while helping customers connect with Swarovski products. The consultant contributes to individual and team sales goals, builds customer loyalty, and works with the team to maintain a welcoming, organized store environment. The position also involves staying current on product knowledge and using digital tools to enhance the customer experience.

Requirements

  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Be a curious, empathetic, results-driven team player with a commercial mindset.
  • Be digitally savvy and comfortable using retail technology.

Nice To Haves

  • Passion for fashion, luxury, or lifestyle brands.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand and product knowledge, using digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program offering support for mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development opportunities, including potential progression into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
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