Floor Stocker - Smith Haven Lake Grove, NY

L.L.Bean • Lake Grove, NY

9d • Onsite

About The Position

L.L.Bean's Smith Haven retail store in Lake Grove, New York, is hiring a temporary, part-time Floor Stocker. The position receives, processes, and stocks merchandise; processes returned merchandise according to its disposition; and supports other store operations, including utility tasks and customer carry-outs. Evening availability is required because shifts take place after the store closes.

The role includes replenishing products and store supplies, preparing merchandise for the sales floor, processing returns and quality dispositions, auditing and staging customer orders for shipment, and maintaining organized work areas and backstock. Floor Stockers also support customer service, merchandising standards, store recovery, and departmental floor sets. Employees are expected to work collaboratively, follow safety procedures, and contribute to a safe and healthy workplace.

Requirements

• High school diploma or GED.
• Some experience required.
• Strong attention to detail and accuracy.
• Solid communication and interpersonal skills.
• Ability to collaborate in a retail environment and serve customers and teams from varied backgrounds.
• Ability to multitask and change tasks frequently.
• Comfort working in a fast-paced, physically demanding environment.
• Ability to meet the units-per-hour production standard.
• Basic computer skills.
• Positive, energetic attitude and a team-oriented approach.
• Evening availability; shifts take place after the store closes.

Responsibilities

• Receive and scan merchandise cases using an RF device, sort merchandise by department, and prepare it for stocking.
• Prepare products to floor-ready standards, including folding and applying stickers or packaging.
• Replenish merchandise and store supplies, including catalogs, bags, gift boxes, shopping totes, hangers, and flyers.
• Retrieve returns, pick-and-ship orders, monogramming, and alterations.
• Assist with coordinating supplies and fixtures and setting up campus events as needed.
• Determine the disposition of returned and rejected merchandise; retag and prepare products for the sales floor; process second-quality items for Returns; and determine the disposition of third-quality items.
• Review online reports to complete work and verify accuracy.
• Change prices and retag products using tagging guns as necessary.
• Audit customer orders against paperwork, confirm product and contact information and completed Pro Serve services, package orders, complete online documentation, and stage orders for UPS pickup.
• Maintain a clean, organized workspace and assist with daily upkeep and recycling efforts.
• Partner with leadership to maintain the organization and flow of designated Back of House workstations in support of inventory control and accuracy.
• Follow safety rules and procedures, report unsafe conditions or acts, and use safe practices for universal waste disposal and hazardous-material returns.
• Provide exceptional customer service using the GUIDE selling model.
• Replenish and stock merchandise on fixtures according to the Visual Standards Handbook.
• Retrieve additional stock and sizes from backstock areas and organize backstock by Item ID and size.
• Assist with store recovery and departmental floor sets as directed by the Home Office.
• Work collaboratively and respectfully with team members and customers from a variety of backgrounds.
• Follow health and safety policies, report unsafe conditions or at-risk behaviors, and conduct work safely.

Benefits

• Benefits package with programs and perks designed to support health and financial goals.
• Programs and perks intended to support work-life balance and time to recharge outdoors.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED